CONTACT US
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us by filling out our contact form:
FAQ
01
Are these toys?
Our kits and parts are not toys. They should be operated in a safe environment, such as an arena with 1/4" lexan thick walls as a minimum. No person or persons under 18 should operate or near our kits without strict parental oversight.
03
Can I return any items?
Unfortunately, we do not accept returns of any kind for any reason. This is due to the nature of combat robotics. However, if you ever find any issues or defects with our kit *before use*, please reach out to us and we will resolve the issue.
05
Why don't you sell the lithium battery with the combat robot kit?
Lithium batteries have specific shipping and product regulations which would increase the price dramatically of our kit. We exclude this item to keep our kits affordable, and leave battery sales up to other companies which specialize in batteries.
07
Where do I find tournaments?
There are two primary places to find tournaments. "Builders Database" and "Robot Combat Events" are the two terms to google to find tournaments.
09
Can I buy a custom combat robot kit?
Please email us for any custom kit requests, and we will get back to you as soon as possible.
02
Do you provide support?
Yes! Any questions you run into or encounter, we are happy to help with us. We normally reply in under 24 hours.
04
When will I receive my order?
We try to ship out orders as soon as possible. If you are wondering the current status of our queue, or when you can expect your order, simply send us an email :)
06
Is this for beginners?
Our combat robot kit can be assembled and operated by someone with NO PRIOR EXPERIENCE! The more you use and work on our kits, the more you will learn and better driver you will become.
08
Will I break parts in tournaments?
Due to the nature of combat robotics, it is likely you will break some parts. However, our testing as well as customer reports have shown our kits are extremely durable and much more reliable than many of the opponents you will face.
10
If I buy multiple combat robot kits, can I get a discount?
If purchasing five or more kits at once, please email us for a discount code.